Cecily O'Connor
RedwoodAge.com

Who said older workers aren't hip when it comes to the latest technology?

The digital age has widened the generation gap in the workplace, but it's younger employees caught in the technology chasm. 

When it comes to using high tech tools in the workplace, "mature" workers over 61 and baby boomers, 43-61,  are more likely to be typing on computers, sending faxes or talking on both cell and landline  phones than younger professionals, according to a survey by Randstad, an employee staffing organization. In fact, personal digital assistants with telephone and Internet access are the only device in which Generation X users have a slight edge; generation Y trails on that, too.  

Mature workers have been working with computers for decades now. The oldest of the matures were well into middle age when the personal computer was introduced in the early 80s, while the youngest was about 50 when businesses began using the Internet.

Their skills are helping them stay on the job. More workers over 55 are still in the workforce to make up for the slack retirement savings and medical benefits. Some entrepreneurial boomers are relying on tech skills, too, as they start new careers.

"Working Matures seem to look for challenge and, more than younger generations, value the freedom to efficiently manage their workload," said Genia Spencer, managing director of operations and human resources at Randstad USA. "And their active use of new technology enables a more flexible work schedule with maximum career engagement.

Tips For The Young
"Conversely, younger generations could be more effective and have greater flexibility if they took more advantage of technology," Spencer said.

Baby boomers and older workers' penchant for technology sends a strong message to Gen X and Y-er's about making sure skill sets are up to snuff.  Consider there are a lot of opportunities around the corner for self-motivated, young professionals.

The number of retiring boomers will continue to grow steadily until 2030, when one U.S. resident in five will be older than 65 years of age, compared to one in eight today, according to the U.S. Census Bureau.  However, younger generations' aren't in tune with how the impending workplace shortage might affect them. Half of Gen X and 36 percent of Gen Y employees said they feel the shortage is a reality compared to Matures and Boomers, at 69 and 68 percent respectively.

"The survey indicates that more than half of American workers are looking for new jobs, a red-flag and opportunity for employers to focus on growing and developing valued employees," said Spencer. "The goal is for employers to motivate employees to stay and progress with the company."

However, employers are not leveraging these opportunities and instead are sending a jaded message to employees about their value to the company.

This survey, conducted by Harris Interactive, included input from 3,139 U.S. adults